Terms & Conditions

1. About the terms and conditions.
1.1 In these terms and conditions “we”, “our” and “us” refer to RA Aesthetics Training Academy and “you”
and “your” refers to the delegate purchasing a RA Aesthetics Academy Training Course (Referred to as RA
Academy).

2. Right To Admission.
2.1 RA Academy reserves the “right of admission” to any of its training courses
2.2 RA Academy reserves the right to cancel or change planned training courses in terms of dates, locations,
and course content. You will be notified at least 24 hrs in advance of any planned changes and an
alternative date will be offered to suit you.
2.3 Irrespective of circumstances, RA Academy accepts no liability for any loss of earnings or expenses
incurred by you or any models.
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3. Paying for your training.
3.1 You may pay for your training course via telephone, bank transfer, debit, or credit card.
3.2 Payment in full – you are required to pay the full price of your course at least four weeks before attending
your training course. A booking confirmation confirming your place will be sent within 24 hours after
receipt of payment.
3.3 Payment Scheme – you are required to pay a non-refundable booking fee to secure your place on a
course date. A booking confirmation confirming your place will be sent via email within 24 hrs of us
receiving your booking fee payment. Any booking fee payment will be deducted from the course price.
We will then contact you to arrange your future payment dates for when additional payments can be
taken by card payment over the phone or via bank transfer.
Failure to do so may result in the cancellation of your course, re-listed for sale and any payments already
made will be forfeited in line with our cancellation procedure, if full course payment is not received 4
weeks before start date.
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4. Cancelling your training course booking.
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4.1 We understand that sometimes plans change and you may need to change your arrangements. Please see
below our T’s & C’s for how we handle cancellations and amendments, these rules also apply to sickness.
4.2 Should you wish to cancel your booking the following terms and conditions apply:
4.2.1 All cancellations must be made in writing to info@raaestheticstrainingacdemy.co.uk and will incur
a £100 admin charge.
4.2.2 Any cancellations with 4 weeks (28 calendar days) or more notice before your course date and
you have paid for the course in full then the course fees will be refunded but no booking fee is
refundable, and you will incur a £100 admin fee.
4.2.3 If any study materials including manuals were uploaded to your student portal or via email, no
refund will be given.
4.2.4 Cancellations between 3 and 4 weeks (21-28 calendar days) before your course date- 50% of the
course price will be refunded plus the £100 admin charge will incur, please contact us to obtain a
RA AESTHETICS TRAINING ACADEMY
Booking Terms and ConditionsRA Aesthetics Training Academy Email: info@reviveaestheticstrainingacademy.co.uk
20 Wilsons Business Park, Monsall Rd. Tel: +44 161 7060218
Manchester M40 8WNpartial refund. If any study materials have been uploaded on to your student portal or sent via
email, no refund will be given.
4.2.5 Cancellations less than 3 weeks (21 calendar days) prior to your course date – 100% of the course
fees will be forfeited.
4.2.6 Any remaining balance on a delegates account must be allocated within 12 months or will be
voided.
4.2.7 Delegates may choose to independently arrange insurances to provide indemnity against possible
cancellations. RA Academy do not provide any cancellation insurance policies, but are aware of
“Cancel Sure Insurance”, a company which specialises in insurance for training course
cancellations (please be aware this does not constitute a recommendation and RA Academy
cannot accept any liability for any insurance policy you choose to buy).
4.2.8 RA Academy does not issue refunds for “Acts of God”.
4.2.8.1 An “Act of God” is defined as an event outside of human control such as a
sudden floods earthquakes, pandemics, or other natural disasters for which no
one can be held responsible for.
4.2.8.2 This also includes weather-related issues such as snow, ice, floods etc.
If RA Academy chooses to cancel a course due to an “Act of God” then it is
not liable for any loss resulting to the delegate as a result due to the course
being cancelled.
4.2.8.3 RA Academy will try and make all reasonable effort to replace a cancelled
course by arranging an alternative date, but this cannot be guaranteed. Were
the majority of delegates for that course have been affected, this will be made
free of additional charge.
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5. Amendments to your training course bookings.
5.1 Should you wish to amend your booking by changing your course date, the following terms and conditions
apply
5.2 All requests to change course dates must be made in writing to
info@raaestheticstrainingacademy.co.uk and will incur a £100 admin charge.
5.3 RA Academy cannot guarantee you a place on your chosen alternative course date. If a place
cannot be provided on your preferred date, you will be offered a refund in line with the terms
and conditions in Section 4 of this document.
5.4 Changing course date rearrangement fees:
5.4.1 Changing date between 1-3 working weeks (7-21 calendar days) before your original
training course date – there is a 30% charge for changing date plus the administration
charge of £100.
5.4.2 Changing date within 1 week (7 calendar days) of course date – there is 50% charge plus
£100 admin fee.
5.4.3 Changing the date within 48 hours – 100% fee plus £100 admin fee
5.4.4 In the event of a death in your immediate family, please contact us within 7 days of the
circumstances to notify us and we will re-book your course place upon the supply of a
copy of death certificate. (Subject to a £100 admin fee). Unfortunately, no other
exceptions can be made.
5.4.5 We apply these fees because the closer it gets to the course date, the harder it is to fill
delegates spaces and to cancel live models. If you need to change your course, pleaseRA Aesthetics Training Academy Email: info@reviveaestheticstrainingacademy.co.uk
20 Wilsons Business Park, Monsall Rd. Tel: +44 161 7060218
Manchester M40 8WNcontact us to book onto a different date and to pay the residual charge required if
necessary.

6. Contacting RA Aesthetics Training Academy.
6.1 You can contact RA Academy in any one of the following ways:
6.1.1 By Telephone: 0161 706 0218
6.1.2 By Post: 21 Wilsons Business Park, Monsall Road, Manchester, M40 8WN
6.1.3 By Email: info@raaestheticstrainingacademy.co.uk

7. Data Protection
7.1 In booking a training course with RA academy, you agree for us using any data you submit to
process your application and for future marketing purposes by RA Academy.
7.2 Your details will not be transferred to any third party without your written consent.

8. Complaints
8.1 RA Academy takes pride in its quality of its services and as such will try to resolve any complaints as
quickly as possible.
8.2 Complaints about any aspects of RA academy should be made in writing by emailing
info@raaestheticstrainingacademy.co.uk
8.3 Complaints received in writing will be acknowledge d by a return email or letter within one week of
receipt.
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9. Marketing
9.1 You cannot use or refer to RA academy (any sub-brands related to the company) or any promotional
materials supplied or demonstrated by us.
9.2 You cannot use any reference of RA Academy on any social media network, any chat forums, group
driven apps, any other digital sharing communication/ media without our written consent.
However, reference can be used when tagging RA Academy in work photos or social media posts.
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10. Learning Materials
10.1 All training material sent to you by us by email must be either printed by yourself or we can provide any
copies of manuals less than 40 pages for additional £10 which must be paid on the first day of training
or any other manuals over 40 pages long for additional £15.